Terms & Conditions — abc99 Online Casino Bangladesh

1 Acceptance of Terms

These Terms & Conditions apply to all visitors, registered users, and players of the abc99 platform accessible at abc99.today. By browsing the abc99 website, registering an account, making a deposit, placing a bet, or claiming any promotion offered by abc99, you unconditionally accept these Terms and all supplementary policies incorporated herein, including the Privacy Policy and the Responsible Gaming Policy.

abc99 reserves the right to update or amend these Terms at any time without prior notice to individual users. The most current version of the Terms will always be published on this page with the date of last revision clearly indicated. Your continued use of the abc99 platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2 Eligibility

To register and maintain an account on abc99, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration. abc99 strictly prohibits underage gambling. Any account found to have been registered by a person under 18 years of age will be immediately suspended and any funds held in the account will be forfeited in accordance with applicable policy.
• You must be a natural person acting on your own behalf. Corporate entities, automated bots, and third-party agents may not register accounts on abc99.
• You must not be subject to any self-exclusion agreement currently in force, whether initiated voluntarily by you through the abc99 platform or applied by abc99 for breach of these Terms.
• You must not already hold an active abc99 account. Each player is permitted to hold only one active account at any given time. Duplicate accounts are prohibited and will be merged or closed at abc99's sole discretion, with any bonus balances forfeited.
• You must provide accurate, complete, and up-to-date personal information during registration and at any subsequent verification request by abc99.

3 Account Registration

Each player may register only one account on the abc99 platform. During registration, you are required to provide a valid Bangladeshi mobile number, which serves as your primary account identifier and communication channel. You are responsible for maintaining the confidentiality of your account credentials, including your password. abc99 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials secure.

You must not share your abc99 account with any third party, allow another individual to place bets through your account, or use any account other than your own. abc99 reserves the right to close or suspend any account at any time if it determines, in its sole discretion, that the account holder has breached this provision or any other term of this agreement.

If you suspect unauthorised access to your account, you must notify abc99 support immediately. abc99 will take reasonable steps to investigate and secure the account, but accepts no liability for losses incurred prior to notification.

4 Deposits and Withdrawals

abc99 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT). Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Islami Bank, Visa, and Mastercard. The availability of specific payment methods may change at any time without prior notice.

• Minimum Deposit: The minimum single deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• Withdrawal Processing: Withdrawal requests from fully verified accounts are typically processed on the same business day. Processing times may vary depending on the payment method selected and the completeness of your account verification.
• No Fees on BDT Transactions: abc99 does not charge fees on BDT deposits or withdrawals via bKash, Nagad, or Rocket. Third-party fees imposed by your payment provider are outside abc99's control.
• Verification Prior to Withdrawal: abc99 may require identity verification documents before processing a withdrawal request. This includes, but is not limited to, a government-issued National Identity Card (NID) and proof of the payment method used for deposits.
• Bonus Wagering Requirements: Funds subject to active bonus wagering requirements may not be withdrawn until the applicable wagering conditions have been fulfilled in full. Attempting to withdraw bonus-linked funds before meeting wagering requirements will result in the forfeiture of the bonus amount.

abc99 reserves the right to refuse, delay, or reverse a withdrawal if it suspects fraudulent activity, money laundering, bonus abuse, or breach of these Terms. In such cases, abc99 will notify the account holder and may request additional documentation.

5 Bonuses and Promotions

abc99 may from time to time offer welcome bonuses, reload bonuses, free bet credits, cashback promotions, seasonal offers (including Eid promotions, Pohela Boishakh offers, and BPL season specials), and other promotional incentives to players. Each promotion is governed by specific terms and conditions that will be published at the time the offer is made available.

• Bonuses are available to eligible players only. abc99 reserves the right to determine eligibility for any promotion at its sole discretion.
• Wagering requirements attached to bonus funds must be completed within the specified time period. Bonus funds and associated winnings that remain subject to incomplete wagering requirements at the expiry of the promotional period will be forfeited.
• abc99 strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim the same offer more than once, using matched betting strategies to extract bonus value without genuine gameplay intent, or colluding with other players to exploit promotional mechanics.
• abc99 reserves the right to withdraw, modify, or cancel any promotion at any time and to void bets or winnings derived from promotional abuse.

6 Betting Rules

All bets placed on the abc99 platform are subject to the specific rules applicable to the relevant game or market. These rules are made available within the respective game interface or sports betting section. By placing a bet, you confirm that you have read and understood the applicable rules.

• abc99 reserves the right to void any bet that has been placed in error, at incorrect odds, or as a result of a technical malfunction affecting the platform.
• In the event of a disputed outcome, abc99's decision shall be final and binding on the player, subject to the formal complaints procedure set out in these Terms.
• Bets placed after the start of a sporting event (where live betting is not explicitly offered for that market) will be voided and stakes returned.
• Minimum and maximum bet limits apply to all markets and games. These limits are displayed within the relevant game or betting interface and may be adjusted by abc99 at any time without prior notice.
• abc99 reserves the right to limit the maximum winnings payable on any single bet or combination of bets if it determines that the stake or potential return is disproportionate to normal player activity.

For live casino games provided by third-party suppliers including Evolution Gaming and Ezugi, the rules of the specific table game apply as displayed within the game interface. abc99 does not override supplier-defined game rules but will mediate disputes between players and suppliers where the platform is reasonably able to do so.

7 Prohibited Activities

The following activities are strictly prohibited on the abc99 platform. Any player found to have engaged in prohibited activities will have their account suspended immediately and any outstanding balances may be forfeited pending investigation:

• Registering more than one account on the abc99 platform, whether under the same or different personal details.
• Providing false, misleading, or incomplete information during registration or at any subsequent verification stage.
• Using the abc99 platform for any purpose other than personal entertainment, including commercial exploitation or operating a betting syndicate through an individual account.
• Attempting to launder money or use the abc99 platform as a vehicle for any financial crime, including the use of deposits and withdrawals to process proceeds of unlawful activity.
• Employing automated tools, bots, scripts, or artificial intelligence systems to place bets, manipulate game outcomes, or exploit platform mechanics.
• Colluding with other players in live casino games or sports betting markets to gain an unfair advantage.
• Exploiting software bugs, errors in odds, or technical vulnerabilities. Any player who discovers such an issue must report it to abc99 support immediately. Knowingly exploiting a bug or error will result in account closure and forfeiture of all associated winnings.
• Engaging in any form of harassment, abusive communication, or threatening behaviour toward abc99 staff or other players through any channel.
• Accessing the abc99 platform using a VPN, proxy, or other IP-masking technology to circumvent geographic or account restrictions.

8 Responsible Gaming

abc99 is committed to promoting responsible gaming and protecting the wellbeing of all players. The platform is strictly an 18+ environment. abc99 provides a range of player-protection tools that can be activated at any time directly from within the account settings, free of charge and without requiring a support request.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits to control their spending. Once a deposit limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours.
• Loss Limits: Players may set a maximum loss threshold over a defined period. When the threshold is reached, further betting will be restricted until the limit period resets.
• Session Time Reminders: Players may configure session duration alerts that notify them when a defined period of continuous play has elapsed.
• Cool-Off Periods: Players may take a temporary break from the platform by activating a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, the player's account will be restricted from deposits and bet placement.
• Self-Exclusion: Players who feel that gambling is negatively affecting their life may apply for a permanent self-exclusion. Self-exclusion requests are processed within 24 hours and, once activated, cannot be reversed for a minimum period of six months.

If you are concerned about your gambling behaviour or that of someone you know, please visit the Responsible Gaming page for further guidance or contact abc99 support directly at [email protected].

9 Intellectual Property

All content on the abc99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall design and layout of the website — is the exclusive property of abc99 or its licensed content providers and is protected by applicable intellectual property laws. No part of the abc99 platform may be reproduced, distributed, republished, transmitted, displayed, sold, or exploited for any commercial purpose without the prior written consent of abc99.

Game content provided by third-party suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective supplier and is used by abc99 under valid licensing agreements. Players are granted a limited, non-exclusive, non-transferable licence to access game content for personal entertainment purposes only.

10 Privacy and Data Protection

abc99 collects, processes, and stores personal data provided by players in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on abc99, you consent to the collection and processing of your personal data as described in the Privacy Policy.

abc99 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the abc99 platform. Personal data is used solely for the purposes of account administration, identity verification, payment processing, fraud prevention, and communication related to your abc99 account and promotions. abc99 does not sell personal data to third parties for marketing purposes.

For full details on how abc99 handles your personal information, please refer to the Privacy Policy page.

11 Limitation of Liability

To the fullest extent permitted by applicable law, abc99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the abc99 platform, including but not limited to:

• Loss of funds resulting from unauthorised access to your account due to your failure to maintain the security of your login credentials.
• Interruption of service due to scheduled maintenance, emergency downtime, or technical failures beyond abc99's reasonable control, including but not limited to failures of third-party payment providers, internet service providers, or game suppliers.
• Delays in payment processing attributable to third-party payment networks including bKash, Nagad, or Rocket.
• Any financial loss resulting from your voluntary decision to gamble on the abc99 platform. Players acknowledge that gambling involves risk and that all betting activity is undertaken voluntarily and at the player's own financial risk.

abc99's total cumulative liability to any player in any given calendar month shall not exceed the total net deposits made by that player during the same period. This limitation applies to all claims whether in contract, tort, or otherwise.

12 Account Suspension and Termination

abc99 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Provision of false or misleading information during registration or verification.
• Abuse of any promotional offer or bonus structure.
• Failure to complete identity verification within the requested timeframe.
• A valid self-exclusion request submitted by the account holder.
• Receipt of a chargeback or reversal initiated by the account holder through their payment provider.

In the event of account closure due to a breach of these Terms, abc99 may forfeit any remaining balance in the account after deducting any bonus funds, disputed winnings, or costs associated with investigating the breach. Players who wish to voluntarily close their account in good standing should contact abc99 support, and any verified remaining balance will be processed for withdrawal in accordance with the standard withdrawal procedures.

13 Amendments to Terms

abc99 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Changes will be communicated to registered players via the registered contact details associated with their abc99 account and will be published on this page with an updated revision date. If you object to any amended Terms, your sole remedy is to close your abc99 account prior to the effective date of the changes. Continued use of the abc99 platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

14 Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the abc99 platform, you agree to first attempt to resolve the matter informally by contacting abc99 support. abc99 will endeavour to respond to formal complaints within five (5) business days.

If a dispute cannot be resolved informally, both parties agree to submit to a binding resolution process as determined by abc99 in accordance with applicable regulations. abc99 makes no warranty that the platform or its services are appropriate or lawful for use in jurisdictions outside of those in which it operates.

15 Contact Information

If you have any questions about these Terms & Conditions, require clarification on any provision, or need to submit a formal complaint, please contact the abc99 support team. Support is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6).